Mason Gross Complimentary Tickets

Student Complimentary Tickets

Complimentary tickets are generally for students performing in or designing the Mason Gross event for which they are requesting complimentary tickets. Complimentary tickets must be requested by the student authorized on the departmental list provided to the Ticket Office by the producing department. The number of tickets requested must not exceed the number of tickets authorized by the producing department for any given event. Contact the ensemble/choir director, event stage manager, or production manager if you do not know the number of comps you are authorized to request.

Authorized Mason Gross students may fill out the online MGSA Online Student Complimentary Ticket Request Qualtrics form at any time. SSO and DUO login is required. Tickets will be processed during the hours of Monday-Friday 12-5pm only. Requests submitted after 5pm on Friday, or on Saturday or Sunday will not be processed until the following Monday. Complimentary tickets requested online will be sent to the Rutgers email provided on the form as print-at-home tickets. Requests Students must confirm their understanding of all policies and procedures when submitting the form.

The link to the Qualtrics form will be available: (Preferred)

• Direct link to form: Student complimentary tickets can be requested online by filling out this form.
• Mason Gross Website: Student Resources page.
• Main Ticket Office: QR code is posted on the wall.

Student complimentary tickets can also be requested in person at the Main Ticket Office during the daytime ticket office hours.

Faculty and Staff Complimentary Tickets

For detailed information, see https://www.masongross.rutgers.edu/resources/faculty-staff/

Rutgers Rush Tickets

Rush tickets are last minute seat fillers distributed directly prior to performances per departmental policy. A Rush ticket for a specific performance must be used for that performance. The person requesting the Rush ticket must be present at the time of the transaction. Rush tickets are never guaranteed and are distributed on an as available basis. The Ticket Office reserves the right to cease Rush ticket distribution in the case of a reasonably imminent sold-out house. The Ticket Office will not process Rush tickets during daytime ticket office hours.

Rush tickets are not departmental complimentary tickets. A Complimentary Ticket Request Form or email is not required for rush tickets.

Rush tickets are not available for Christmas in Carol and Song or Rutgers in New York. Other exclusions may apply.

Rutgers Student Rush

All Rutgers students qualify for one (1) free Rush ticket per valid Rutgers student ID as specified by the producing department. Rutgers student rush tickets are distributed at the performance venue starting 30 minutes prior to the scheduled performance time. Rush tickets are not available for Christmas in Carol & Song and Rutgers in New York events. Additional exclusions may apply.

• Music and Dance events: All current Rutgers students.
• Theater events: Current Mason Gross and SAS declared BA theater majors who appear on the list provided by the Theater Department. Actors and running crew who are working during performance time are not eligible for rush tickets.

Mason Gross Faculty Rush

For detailed information, see https://www.masongross.rutgers.edu/resources/faculty-staff/

Group sales discounts begin with groups of 10 or more and will be given at the lowest price category that best describes the majority of the group, e.g. senior, RU alumni, RU employee. Group sales rate is not available at the student price.

Discounts are not available for Christmas in Carol and Song and off-campus events. Other limitations may apply.

Group sales may be made during daytime ticket office hours prior to the event, but we suggest that reservations be made no later than two weeks in advance. Group ticket discounts are not available online.

We accept payment via Visa, MasterCard, Discover, check, cash, or Rutgers Internal Supplier (Item: 1380). We cannot accept external purchase orders. An invoice can be issued for payment purposes.

Full payment and final head count are required one week prior to the performance. Once payment is made, adjustments cannot be made.

Tickets will be printed after full payment is received. After the tickets are printed, arrangements may be made to mail or pick up the tickets at the Main Ticket Office or the performance venue.

To reserve tickets for a group, email during daytime ticket office hours.

Many performances are part of a subscription package allowing patrons to save on each ticket. We offer two flexible subscription options for music and theater events. You can attend five performances at the Mason Gross Performing Arts Center in your choice of a variety of flexible combinations. Go to five different performances or grab four of your friends for a night out!

Benefits for subscribers:

• Past-date ticket exchanges: If subscribers miss their ticketed performance, they can exchange their tickets to another performance within the same department at any time.
• Lost ticket insurance: If you are unable to locate your ticket before your performance, the ticket office will reprint it at no cost to you.
• Subscriber discount: Receive $5 off select events in the Mason Gross Performing Arts Center for tickets purchased in addition to your subscription. Please mention the “Subscriber Discount” at the time of purchase. This may not be combined with any other discount. Exclusions may apply.
• Receive a voucher good for two (2) tickets for one performance–theater, dance, or music. Exclusions may apply.

Music Pick Five Subscription

Get discount prices to most of our music events. (Some exclusions apply, including Christmas in Carol & Song and NBPAC events.)

Prices are $50 for the public and $40 for senior citizens (62 and older) and Rutgers alumni and employees. Events do not need to be chosen at the time of purchase, but the pass must be redeemed no later than 24 hours prior to the performance of choice.

Rutgers Theater Company Pick Five Subscription

Get discount prices to most of our theater events. (Some exclusions apply, including NBPAC events.)

Prices are $50 for the public and $35 for senior citizens (62 and older) and Rutgers alumni and employees. Events do not need to be chosen at the time of purchase, but the pass must be redeemed no later than 24 hours prior to the performance of choice.

Lobby will open 60 minutes prior to the start of the performance and the seating area will open 30 minutes prior. For Kirkpatrick Chapel, the building opens 30 minutes prior to the start of the performance.

Performance lengths vary depending on the department and programming of each event. Length of performances indicated on the Mason Gross Calendar individual event pages are estimates. The majority of our performance are between 1-1/2 to 2-1/2 hours long. The Ticket Office works with the departments to obtain performance lengths in advance of opening night. However, this information cannot be determined for some events with only one performance within the event. Call or email the Ticket Office and we will be happy to provide this information if we have it.

Facility temperatures can be a challenge to maintain. It is recommended that patrons dress in layers. By virtue of being in a university setting, the dress code at our events is casual.

Latecomers will be seated at the discretion of management. To minimize disruption, patrons are placed in a pre-determined section of the theater and may then move to join their party at intermission. Tickets may be exchanged for another performance in the same event at the venue up to 30 minutes after the curtain time printed on the ticket, subject to availability. Late seating is subject to availability and late-seating times are determined by the sponsoring department.

If you leave the theater during the performance you will be re-seated at the discretion of the management.

Cameras and recording devices of any kind are prohibited inside the audience seating areas, and this includes camera phones. The management reserves the right to hold any of the above during performances. Turn off all electronic devices, including mobile phones, for the duration of the performance. If they cause a disturbance during a performance, they will be confiscated until the conclusion of the event. The house manager will gladly hold phones in case of an emergency.

Smoking is prohibited inside all MGPAC venues.

Effective January 1, 2023, the Rutgers Tobacco-Free by 2023 policy covers all campuses – indoors and outdoors – and includes the use of all tobacco products. The policy applies to students, employees, and visitors. More info regarding this initiative: https://ipo.rutgers.edu/ru-tobacco-free.

Food is permitted in all MGPAC venue lobbies except NMC. Food and beverages are not permitted in the seating areas of our venues. Bottled water will be permitted for medical purposes only. All food and beverages must be consumed or disposed of prior to entering our lobbies and/or seating areas. Food and beverages are not sold at our performances.

Rutgers, The State University of New Jersey, maintains a comprehensive public-safety program aimed at serving all members of the campus community. Detailed information is available on the University Public Safety page.

The MGPAC is staffed primarily by Rutgers students from across the university and disciplines. Full-time staff supervisors are always present and are happy to assist you with any issues that our student staff cannot resolve. Please ask a member of our student staff to contact a supervisor.

Information about canceled or postponed performances will be available no later than the day of the performance after 10 a.m. for 2 p.m. and 5 p.m. performances; and after 2 p.m. for 7 p.m. and 7:30 p.m. performances. Cancellation decisions are made solely by the department sponsoring the event, not by the ticket office. We do not post cancellation information for rental events taking place at our facilities.

For performance status, check the Mason Gross website calendar, Facebook, Instagram, and Twitter feeds or call the Ticket Office. Press 0 to hear a message that will include information regarding unexpected closing info and canceled or postponed performances.

For information regarding refunds and exchanges for canceled or postponed performances, see Refunds & Exchanges section.

Programming decisions are made by the presenting department and are based on pedagogical and instructional requirements of the students that are performing. Every effort is made to make programming decisions in advance. However, programming information is subject to change at any time. Call the ticket office for the most up-to-date information.

Most events now offer digital programs and a limited amount of printed programs. Changes in programming may not be reflected in printed programs. A QR code is provided upon entry into the seating areas for access to digital information.

Visitors to Rutgers campuses must register their vehicles in order to park in Rutgers University lots and parking decks. Registration for Rutgers lots is free.

Visitors to Rutgers campuses should use the links below to register your vehicle for parking for the time you will arrive on campus. These links will redirect you to the RUDOTS registration pages. Visitors to Rutgers campuses must use a link to register their vehicles for each month in which they are attending performances. If attending multiple events within the same month, the visitor only needs to register once per month.

When registering, enter the state, license plate number, make, type, color of vehicle, and click Add. On the next page, click Register. The screen will not change and there is no confirmation. If Register was clicked on this page, the registration is completed. The visitor may print this page to place on their dashboard, but it is not necessary.

Registration Links

For weekday parking (events occurring Monday–Friday before 6:30 p.m.), patrons may park in lots 74A, 70, and the Douglass Parking deck. For night and weekend events (Monday–Friday after 6:30 p.m., Saturdays and Sunday all day), patrons may park in lots 79, 79A, and the Douglass Parking deck.

Kirkpatrick Chapel Events

For events at Kirkpatrick Chapel, patrons may park in Lots 1, 11, and 16.

Here are the most common reason you received a RUDOTS citation:

• Visitors to Rutgers: you did not register for parking in MGPAC lots prior to arriving at the venue.
• Rutgers faculty, staff, or student: RUDOTS permit does not authorized you to park in MGPAC lots.

The MGPAC Ticket Office cannot waive parking citations for any reason. Appeals must be made directly to RUDOTS: https://ipo.rutgers.edu/dots/parking/tickets-refunds.

Visit Rutgers University’s Department of Transportation Services for up-to-date rules and regulations.

Parking lots are available for performances in the following venues:

• Mason Gross Performing Arts Center (85 George Street, New Brunswick, on the Douglass Campus between Ryders Lane and Route 18), which includes Main Ticket Office, Nicholas Music Center, Levin Theater, Mastrobuono Theater, Schare Recital Hall in Marryott Music Building, Shindell Choral Hall in Mortensen Hall, Rehearsal Hall Room 104, and Voorhees Chapel
  • Registration link for performances: Use the Weekdays after 6:30 p.m./Weekends after 12 p.m. for the month in which the event you are attending occurs.
  • Use Rutgers Lots 79, 79A (Hickman Hall), and Douglass Parking Deck
  • Accessible parking is available in designated spaces adjacent to Nicholas Music Center & lot 79A in front of Hickman Hall.
• Loree Dance Theater (inside Loree Gym, 70 Lipman Drive, New Brunswick, on the Douglass Campus)
  • Registration link for performances: Use the Weekdays after 6:30 p.m./Weekends after 12 p.m. for the month in which the event you are attending occurs.
  • Use Douglass Parking Deck and Rutgers Lots 79, 79A (Hickman Hall)
  • Accessible parking is available in designated spaces in the Douglass Parking Deck.
  • Entrance on the Passion Puddle side of the building
    
• Kirkpatrick Chapel (81 Somerset Street, New Brunswick)
  • Registration link for performances: Use the link for the specific event you are attending under Kirkpatrick Chapel.
  • Use Rutgers Lots 1, 11, 16, or New Brunswick public parking
  • Accessible parking is available in designated spaces in between the Chapel and the Old Queens building as well as by Geology Hall.

RU DOTS Lot Prohibitions: Parking in Lots 70 (adjacent to Douglass Deck), 73 (Marryott Music Building), 74A (Gibbons Residence Hall), and Lot 78 (Loree Gym) are prohibited at all times. Due to fire codes, parking in the circle drive in front of the Mason Gross Performing Arts Center is prohibited. Parking for ticket transactions is not available during daytime ticket office hours.

Address: 11 Livingston Avenue, New Brunswick

Venues: Elizabeth Ross Johnson Theater and Arthur Laurents Theater

• • Parking registration not required.
  • Metered street parking is available.
  • Paid parking is available in the NBPAC parking garage behind the center at 60 Bayard Street.
  • Visit https://nbpac.org/visitor-information/directions/ for more information.

In order to park in Rutgers University lots, visitors to Rutgers campuses with accessibility tags are required to register vehicles for accessible or non-accessible parking spaces. Handicap-accessible parking is available on a first-come, first-served basis in the lots around the performance venues. Placards are required. Fire codes prohibit parking in the circle in front of Nicholas Music Center.

To request any of the services below, email the ticket office within the required time frames for the specific service.

American Sign Language-interpreted performances are available for our theater and vocal performances with a two-week advance-notice request by the patron.

Assisted listening devices are available for events at Philip J. Levin Theater, Victoria J. Mastrobuono Theater, Nicholas Music Center, and the New Brunswick Performing Arts Center.

Supertitles are available for some Opera Theater Rutgers performances not performed in English.

Mason Gross musicians are available for hire for private event. Email scheduling@mgsa.rutgers.edu for information.

Visit the Mason Gross Galleries page for more information.

Visit Rutgers Community Arts for more information.

Visitors to Rutgers Community Arts are required to register their vehicles. See the Registration Links for Rutgers Campuses section above for more information.

Students of Rutgers Community Arts are required to have parking permits if they plan on using the parking lots on campus. Students wishing to purchase a parking permit should contact the Rutgers Community Arts office via phone (848-932-1500) or email (communityarts@mgsa.rutgers.edu). A parking permit is for one vehicle and needs to be renewed at the start of each semester. Any ticket issued is the responsibility of the vehicle owner. Rutgers Community Arts parking permits allow students to park in Lot 79 and Lot 74a.

*Rutgers affiliates (students, faculty, staff) are not allowed to purchase special program permits and should only park in lots specifically designated for their permit types.