Discounts are not available for Christmas in Carol and Song and off-campus events. Other limitations may apply.

Group sales may be made during daytime ticket office hours prior to the event, but we suggest that reservations be made no later than two weeks in advance. Group ticket discounts are not available online.

We accept payment via Visa, MasterCard, Discover, check, cash, or Rutgers Internal Supplier (Item: 1380). We cannot accept external purchase orders. An invoice can be issued for payment purposes.

Full payment and final head count are required one week prior to the performance. Once payment is made, adjustments cannot be made.

Tickets will be printed after full payment is received. After the tickets are printed, arrangements may be made to email, mail, or pick up the tickets, time allowing.

To reserve tickets for a group, email boxoffice@mgsa.rutgers.edu.

Benefits for subscribers:

• Past-date ticket exchanges: If subscribers miss their ticketed performance, they can exchange their tickets to another performance within the same department at any time.
• Lost ticket insurance: If you are unable to locate your ticket before your performance, the ticket office will reprint it at no cost to you.
• Subscriber discount: Receive $5 off select events in the Mason Gross Performing Arts Center for tickets purchased in addition to your subscription. Please mention the “Subscriber Discount” at the time of purchase. This may not be combined with any other discount. Exclusions may apply.
• Receive a voucher good for two (2) tickets for one performance–theater, dance, or music. Exclusions may apply.

Music Pick Five Subscription

Get discount prices to most of our music events. (Some exclusions apply, including Christmas in Carol & Song and NBPAC events.)

• Prices are $50 for the public and $40 for senior citizens (62 and older) and Rutgers alumni and employees. Events do not need to be chosen at the time of purchase, but the pass must be redeemed no later than 24 hours prior to the performance of choice.

Rutgers Theater Company Pick Five Subscription

Get discount prices to most of our theater events. (Some exclusions apply, including NBPAC events.)

Prices are $50 for the public and $35 for senior citizens (62 and older) and Rutgers alumni and employees. Events do not need to be chosen at the time of purchase, but the pass must be redeemed no later than 24 hours prior to the performance of choice.

If you are unable to use a purchased ticket, it may be released back to the ticket office for resale during daytime business hours prior to the performance date. Email boxoffice@mgsa.rutgers.edu. A refund will not be issued. All income directly benefits the students and programs within the departments. Transactions of this type do not qualify for a tax exemption receipt.

Lost tickets may be reprinted at any time prior to the performance and will be held at the door for pick-up beginning 60 minutes prior to the scheduled performance time. Tickets cannot be reprinted for groups, appreciation classes, or those distributed through the department to dance students.

Information about canceled or postponed performances will be available no later than the day of the performance after 10 a.m. for 2 p.m. and 5 p.m. performances; and after 2 p.m. for 7 p.m. and 7:30 p.m. performances. Cancellation decisions are made solely by the department sponsoring the event, not by the ticket office. We do not post cancellation information for rental events taking place at our facilities.

For performance status, check the Mason Gross website calendar, Facebook, Instagram, and Twitter feeds or call the Ticket Office. Press 0 to hear a message that will include information regarding unexpected closing info and canceled or postponed performances.

For information regarding refunds and exchanges for canceled or postponed performances, see Refunds & Exchanges section.

Registration is free, applies immediately, and no further confirmation is required. Registration is only valid for performances managed by the MGPAC Ticket Office within the month for which vehicles are registered. Please call for specific parking availability for the performance you are attending.

Visitors must use a link to register their vehicles for each month in which they are attending performances. Information and links to the RUDOTS registration page appear under “Register For Parking at Rutgers Campuses” section above. Enter the state, license plate number, make, type, color of vehicle, and click Add. On the next page, click Register. The screen will not change and there is no confirmation. If Register was clicked on this page,registration is completed.

Visitors with accessibility tags are required to register vehicles for accessible or non-accessible parking spaces.

Patrons with a current valid RUDOTS parking permit must follow all rules and regulations regarding lot assignment authorized by their particular permit. Vehicle registration may be required for lots not authorized by the patron’s permit. All faculty, staff, and, students of Rutgers University must follow the policies according to the lot assignment authorized by their particular permits. Details can be found on the Department of Transportation Services page.

Citations: Until registration is completed, visitors may receive a citation. The MGPAC Ticket Office cannot waive parking citations for any reason. Appeals must be made directly to RUDOTS. Visit Rutgers University’s Department of Transportation Services for up-to-date rules and regulations.

• Mason Gross Performing Arts Center (85 George Street, New Brunswick, on the Douglass Campus between Ryders Lane and Route 18), which includes Main Ticket Office, Nicholas Music Center, Levin Theater, Mastrobuono Theater, Schare Recital Hall in Marryott Music Building, Shindell Choral Hall in Mortensen Hall, Rehearsal Hall Room 104, and Voorhees Chapel
  • Registration link for performances: Use the Weekdays after 6:30 p.m./Weekends after 12 p.m. for the month in which the event you are attending occurs.
  • Use Rutgers Lots 79, 79A (Hickman Hall), and Douglass Parking Deck
  • Accessible parking is available in designated spaces adjacent to Nicholas Music Center & lot 79A in front of Hickman Hall.
• Loree Dance Theater (inside Loree Gym, 70 Lipman Drive, New Brunswick, on the Douglass Campus)
  • Registration link for performances: Use the Weekdays after 6:30 p.m./Weekends after 12 p.m. for the month in which the event you are attending occurs.
  • Use Douglass Parking Deck and Rutgers Lots 79, 79A (Hickman Hall)
  • Accessible parking is available in designated spaces in the Douglass Parking Deck.
  • Entrance on the Passion Puddle side of the building
    
• Kirkpatrick Chapel (81 Somerset Street, New Brunswick)
  • Registration link for performances: Use the link for the specific event you are attending under Kirkpatrick Chapel.
  • Use Rutgers Lots 1, 11, 16, or New Brunswick public parking
  • Accessible parking is available in designated spaces in between the Chapel and the Old Queens building as well as by Geology Hall.

RU DOTS Lot Prohibitions: Parking in Lots 70 (adjacent to Douglass Deck), 73 (Marryott Music Building), 74A (Gibbons Residence Hall), and Lot 78 (Loree Gym) are prohibited at all times. Due to fire codes, parking in the circle drive in front of the Mason Gross Performing Arts Center is prohibited. Parking for ticket transactions is not available during daytime ticket office hours of Monday to Friday, 10 a.m. to 5:30 p.m.

New Brunswick Performing Arts Center (11 Livingston Avenue, New Brunswick)

• • Registration link for performances: Parking registration not required.
  • Metered street parking is available.
  • Paid parking is available in the NBPAC parking garage located behind the center at 60 Bayard Street.
  • Visit https://nbpac.org/visitor-information/directions/ for more information.

A parking permit is for one vehicle and needs to be renewed at the start of each semester. Any ticket issued is the responsibility of the vehicle owner. Rutgers Community Arts parking permits allow students to park in Lot 79 and Lot 74a. Please find parking lots on the map above.

*Rutgers affiliates (students, faculty, staff) are not allowed to purchase special program permits and should only park in lots specifically designated for their permit types.

Note: See Register for Parking section above for registration information.

Assisted listening devices are available for events at Philip J. Levin Theater, Victoria J. Mastrobuono Theater, Nicholas Music Center, and the New Brunswick Performing Arts Center.

Supertitles are available for some Opera Theater Rutgers performances not performed in English. For more information, please call the ticket office at 848-932-7511.

If you leave the theater during the performance you will be re-seated at the discretion of the management.

Effective January 1, 2023, the Rutgers Tobacco-Free by 2023 policy covers all campuses – indoors and outdoors – and includes the use of all tobacco products. The policy applies to students, employees, and visitors. More info regarding this initiative: https://www.rutgers.edu/news/rutgers-be-tobacco-free-2023.

• If you entered an incorrect email when you created your online account, you will not receive the Order Confirmation or print-at-home ticket email within 30 minutes of completing your online order. Email boxoffice@mgsa.rutgers.edu for assistance.
• Accepted credit card types are Visa, Mastercard, and Discover only. If you are attempting to use any other credit card type than those listed above, you will not receive an error message in the payment window. Switch to an accepted credit card type.
• Ticket limits apply to the Employee, Senior, Alumni, or Student ticket types. Employee, Senior, Alumni can get up to two tickets. Students can get one ticket. Observe these limits and select another ticket type to continue.
• If you did not receive the print-at-home tickets, they could be lost in your inbox. Check your junk/spam folders and/or search by “My MGPAC” and they will likely pop up. In Gmail accounts, check the promotions folder. If you still cannot find them, email boxoffice@mgsa.rutgers.edu for assistance.
• The online ticket sale cut-off time is 2.5 hours prior to the scheduled start time. After this cut-off time, you can purchase tickets at the door starting at 1 hour prior to the schedule performance time (30 minutes for Kirkpatrick Chapel).

If you cannot print your print at home tickets, you can screen capture or download the tickets to your phone to present for scanning at the door. WiFi and cellular service can be irregular in all MGPAC and NBPAC venues. It is recommended that you do this prior to arriving at your performance. Pictures of tickets on a device screen will not scan.

Performance lengths vary depending on the department and programming of each event. Length of performances indicated on the Mason Gross Calendar individual event pages are estimates. The majority of our performance are between 1-1/2 to 2-1/2 hours long. The Ticket Office works with the departments to obtain performance lengths in advance of opening night. However, this information cannot be determined for some events with only one performance within the event. Call or email the Ticket Office and we will be happy to provide this information if we have it.

Sign up for our monthly digital newsletter, which features upcoming events as well as stories about our faculty, students, alumni, and programs. Once you subscribe, you will receive an email with a link to confirm. You will not receive information until you confirm in this email. If you would prefer to receive printed materials, email the ticket office and we will be happy to mail you our latest offerings. You must provide or have a postal address associated with your account to receive information with this method. Those who purchase tickets are automatically added to the mail list.