EVENTS

Plan Your Visit

IMPORTANT

Join our students for the fall 2021 season of live performances and in-person screenings and gallery shows!
Visit the university's dedicated COVID-19 website for the latest protocols and information

All programming information is subject to change.

Events at Mason Gross School of the Arts highlight the works of our student artists, award-winning faculty, and notable visiting guests. As the flagship public arts conservatory of New Jersey, Mason Gross is proud to present performances and exhibitions that enhance the artistic life of the university and the larger community.

Purchasing Tickets | Discounts | Parking | Policies | Accessibility | FAQs

Contact the Ticket Office

Location

Mason Gross Performing Arts Center Ticket Office
85 George Street, New Brunswick, NJ 08901
boxoffice@mgsa.rutgers.edu
848-932-7511

Hours of Operation

Daytime ticket office hours: Monday through Friday 10 a.m.–5:30 p.m. and Saturday noon-5:30pm.

**The Ticket Office will be closed on Monday, September 27 and Monday, October 4.

Hours will vary while the Covid health emergency is in place or when classes are not in session. Please call the office and if we are unavailable, leave us a message and we’ll get back to you as soon as possible.

Management

Christiane Cayea
Program Coordinator
Dean's Office
Emailphone
Jessica Cogan
Department Administrator Supervisor
Dean's Office
Emailphone

Purchasing Tickets

How to Buy Tickets

Tickets and seating are subject to availability at all venues. The Mason Gross Performing Arts Center reserves the right to refund purchase and refuse entry.

Event ticket and art print purchases must be done in separate orders.

Events at the Mason Gross Performing Arts Center (MGPAC)

Rutgers faculty, students, and staff may visit the MGPAC Main Ticket Office on the Douglass campus during MGPAC daytime ticket office hours.

All others must order tickets by phone or online.

Tickets for events at the MGPAC can be purchased:

  • During MGPAC daytime ticket office hours
  • At the venue within 45 minutes of the schedule performance time
  • Online

Unless otherwise specified, tickets are not needed for free events.

Print-At-Home-Tickets

Print-at-home tickets are required for online transactions and available upon request for phone and in person transactions ordered during the MGPAC daytime ticket office hours. Print-at-home tickets are not available during before event walk-up sales.

Patrons will receive a confirmation email as well as a print-at-home email 5-30 minutes after receiving the initial confirmation email. Print-at-home tickets must be printed or downloaded to a phone prior to arrival at the venue.

Ordering by Phone & Online

Phone and online advanced orders are encouraged whenever possible. Online purchasing is the preferred method. There is a $5 per order fee for phone and online purchases.

Online ticket sales end two hours prior to the scheduled performance time.

Ordering in-person

Rutgers faculty, students, and staff may visit the MGPAC Main Ticket Office on the Douglass campus during MGPAC daytime ticket office hours

For all patrons, ticket sales begin at the performance venue 45 minutes prior to the scheduled performance time. Kirkpatrick Chapel sales begin 30 minutes prior to the scheduled performance time. We cannot guarantee that seats will be available at this time. There is a $3 per ticket fee for before event walk-ups. During this period, transactions relating to future or past events are prohibited. We are unable to answer phones or check messages during this time.

Events at the New Brunswick Performing Arts Center (NBPAC)

Visit https://nbpac.org/ for more information.

Tickets for Mason Gross events at NBPAC can be purchased:

  • Online at the Mason Gross website
  • By calling the Mason Gross ticket office: 848-932-7511
  • By calling the NBPAC box office: 732-745-8000
  • At the performance at the NBPAC box office in downtown New Brunswick.
On-Sale Dates

Ticket sales for fall 2021 events begin on Monday, September 13, 2021. (Sales for Christmas in Carol & Song will begin on Monday, November 1, 2021.)

Receiving Your Tickets

Will Call is available for pick-up at the venue beginning at 45 minutes prior to the scheduled performance time. Kirkpatrick Chapel starts 30 minutes prior to the scheduled performance time.

Tickets ordered in person can be taken with the patron, held in Will Call, or emailed as a print-at-home ticket.

Tickets ordered on the phone can be delivered:

  • Emailed as print-at-home tickets.
  • Mailed via USPS, if ordered on the phone more than seven business days before the performance date.
  • Held in Will Call, if ordered within seven business days of the performance date.

Tickets ordered online will receive a print-at-home ticket via email 5-30 minutes after receiving the initial confirmation email.

Fees

Mason Gross Performing Arts Center (MGPAC)

  • By phone or online: $5 per order
  • In person, for Rutgers faculty, staff, and students with an authorized Campus Pass only, during regular Ticket Office hours (10 a.m.–5:30 p.m. weekdays; 12–5:30 p.m. Saturdays): No fee
  • At the performance: $3 per ticket
  • Subscriptions: $6 per subscription
  • Exchange: $3 per ticket

New Brunswick Performing Arts Center (NBPAC)

Discounts

Exclusions may apply.

Students

Patrons can purchase up to one discounted ticket for a student or child (5 years or older) in their party.

Student Rush Tickets

Student rush tickets are distributed at the performance venue starting 30 minutes prior to the scheduled performance time. Student rush policy is one free ticket per valid Rutgers student ID as specified by the producing department. Rush tickets are not available for Christmas in Carol & Song, Rutgers in New York events, and State Theatre New Jersey events. Additional exclusions may apply. Tickets may not be available for performances that are close to selling out. 

  • Music and Dance events: Students with a valid Rutgers ID are eligible for one ticket per ID. 
  • Theater events: Current Mason Gross and SAS theater majors who appear on the list provided by the Theater Department are eligible for one rush ticket per performance with their IDs. Actors and running crew who are working during performance time are not eligible for rush tickets.
Alumni

Rutgers alumni can purchase up to two discounted tickets.

Employees

Rutgers employees can purchase up to two discounted tickets. Identification may be requested at the time of purchase.

Senior Citizens

Patrons 62 years or older can purchase up to two discounted tickets.

Group Tickets

Group sales discounts begin with groups of 10 or more. Group sales include:

  • 20% off regular ticket price for groups of 10-19
  • 30% off regular ticket price for groups of 20+
  • For tickets under the required base-price point for the percentage discounts above, groups of 10+ will be given all tickets at the lowest price category for the group, e.g. senior, RU alumni, RU Employee (Student price excluded)

Discounts are not available for Christmas in Carol and Song and off-campus events. Other limitations may apply.

Group sales may be made during daytime ticket office hours prior to the event, but we suggest that reservations be made no later than two weeks in advance. Group ticket discounts are not available online.

We accept payment via Visa, MasterCard, Discover, check, cash, or Rutgers Internal Supplier (Item: 1380). We cannot accept external purchase orders. An invoice can be issued for payment purposes.

Full payment and final head count are required one week prior to the performance. Once payment is made, adjustments cannot be made.

Tickets will be printed after full payment is received. After the tickets are printed, arrangements may be made to mail or pick up the tickets, time allowing.

To reserve tickets for a group and pay at a different time (no later than one week prior to the event), contact Jessica Cogan.

Subscriptions

Many performances are part of a subscription package allowing patrons to save on each ticket. There is a $6 ticketing fee per subscription. Exclusions may apply.

Benefits for subscribers:

  • Flexible exchanges: Free exchanges are available up to 24 hours prior to the time printed on the ticket. (Single ticket exchanges are $3 per ticket.)
  • Lost ticket insurance: If you are unable to locate your ticket before your performance, the ticket office will reprint it at no cost to you.
  • Subscriber discount: Receive $5 off select events in the Mason Gross Performing Arts Center for tickets purchased in addition to your subscription. Please mention the subscriber discount at the time of purchase. This may not be combined with any other discount. Exclusions may apply.
  • Receive a voucher good for two (2) tickets for one performance–theater, dance, or music. Exclusions may apply.

Music Pick Five Subscription

Get discount prices to most of our music events, including Rutgers Symphony Orchestra, Jazz Ensembles, faculty recitals, chamber music, choral ensembles, Opera Theater Rutgers, and many more. (Some exclusions, including Christmas in Carol & Song and events at NBPAC apply.)

  • Prices are $50 for the public and $40 for senior citizens (62 and older) and Rutgers alumni and employees. Events do not need to be chosen at the time of purchase, but the pass must be redeemed no later than 24 hours prior to the performance of choice.

Rutgers Theater Company Series

This spring subscription includes admission for one (1) subscriber to three (3) plays in the current season. Contact the ticket office for information on included plays.

  • Prices are $30 for the public and $21 for senior citizens (62 and older) and Rutgers alumni and employees.

Policies

Refunds & Exchanges

All ticket sales are final.

Refunds for events canceled by Mason Gross will be provided upon request prior to the end of the fiscal year (June 30 each year). The ticket price is refundable, but ticketing fees are not. Exchanges will be honored if possible.

Exchanges to another performance are available during regular daytime business hours only. Tickets purchased online cannot be exchanged online. Exchanges will only be made for performances within the original department of purchase and ticket price. Only subscribers can exchange past-date tickets. A $3 per ticket exchange fee will apply for single ticket holders. There is no charge for subscriber, complimentary, or voucher tickets.

Lost/Unusable Tickets

If you are unable to use a purchased ticket, it may be released back to the ticket office for resale during daytime business hours prior to the performance date. A refund will not be issued. All income directly benefits the students and programs within the departments. Call 848-932-7511 or return tickets by mail or in person.

Lost tickets may be reprinted at any time prior to the performance and will be held at the door for pick-up beginning 60 minutes prior to the scheduled performance time. Tickets cannot be reprinted for groups, appreciation classes, or those distributed through the department to dance students.

Canceled & Postponed Events

Information about events cancelled due to inclement weather will be available by 10 a.m. for 2 p.m. and 5 p.m. performances; and by 2 p.m. for 7 p.m. and 7:30 p.m. performances. For performance status, check the Mason Gross Facebook, Instagram, and Twitter feeds or call the ticket office at 848-932-7511. Press 0 to hear a message which will include information regarding unexpected closing info and rescheduled performances.

Refunds for events canceled by Mason Gross will be provided upon request prior to the end of the fiscal year (June 30 each year). The ticket price is refundable, but ticketing fees are not. Exchanges will be honored if possible.

Cancellation decisions are made solely by the department sponsoring the event, not by the ticket office. We do not post cancellation information for rental events taking place at our facilities.

Parking

Register for Parking on Rutgers Campuses

All visitors must register their vehicles in order to park in Rutgers University lots and parking decks. Registration for Rutgers lots is free. You must register before any event or you may receive a citation from the Rutgers University Department of Transportation. The ticket office cannot waive parking citations for any reason. Appeals must be made directly to Rutgers University’s Department of Transportation Services for up-to-date rules and regulations.

Use the links below to register your vehicle for parking. These links are designated solely for events related to the Mason Gross Performing Arts Center. They do not apply to events that are curated by renters or departments of the school. Events that are not included in the registration links on these pages include, but are not limited to, performances in Jameson Theater or Little Theater, student recitals, commencement ceremonies, venue rentals, open houses, conferences, public lectures, dress rehearsals, audition days, recruitment events, departmental tours, workshops, drop-in days, showcases, intensives, or choral festivals. For questions regarding parking arrangements for any of the above listed events, contact the sponsoring department or division. For other questions on if your event is covered under the Mason Gross Performing Arts Center’s visitor parking registrations, please call the ticket office at 848-932-7511.

Note: See Parking Lots section below for information about parking at the New Brunswick Performing Arts Center.

Registration Links

For weekday events, patrons may park in lots 74A and 70 and the Douglass Parking deck. For night and weekend events, patrons may park in lots 79 and 79A and the Douglass Parking deck.

Kirkpatrick Chapel Events

For events at Kirkpatrick Chapel, patrons may park in Lots 1, 11, and 16.

Parking Regulations

Rutgers University’s Department of Transportation Services (RUDOTS) parking regulations are in place 24 hours a day, 7 days a week. All lots are permit lots. Listed lots for each venue are subject to availability and approval by RUDOTS. Visitor parking is available in the lots listed for each venue from 60 minutes prior to the scheduled performance time.

Visitors must use a link to register their vehicles for each semester in which they are attending performances. Information and links to the RUDOTS registration page appear at the top of this page. Enter the state, license plate number, make, type, color of vehicle, and select Register only. Kirkpatrick Chapel performances require a different link from MGPAC performances. Registration is free, applies immediately and no further confirmation is required. Registration is only valid for performances managed by the MGPAC Ticket Office within the semester for which vehicles are registered. Please call for specific parking availability for the performance you are attending. Visitors with accessibility tags are required to register vehicles for accessible or non-accessible parking spaces.

Patrons with a current valid RUDOTS parking permit must follow all rules and regulations regarding lot assignment authorized by their particular permit. Vehicle registration may be required for lots not authorized by the patron’s permit. All faculty, staff, and, students of Rutgers University must follow the policies according to the lot assignment authorized by their particular permits. Details can be found on the Department of Transportation Services page.

Citations: Until registration is completed, visitors may receive a citation. The MGPAC Ticket Office cannot waive parking citations for any reason. Appeals must be made directly to RUDOTS. Visit Rutgers University’s Department of Transportation Services for up-to-date rules and regulations.

Parking Lots

Parking lots are available for the following venues:

  • Mason Gross Performing Arts Center (85 George Street, New Brunswick, on the Douglass Campus between Ryders Lane and Route 18), which includes Main Ticket Office, Nicholas Music Center, Philip J. Levin Theater, Victoria J. Mastrobuono Theater, Schare Recital Hall in Marryott Music Building, Shindell Choral Hall in Mortensen Hall, Rehearsal Hall Room 104, and Voorhees Chapel
    • Use Rutgers Lots 79, 79A (Hickman Hall), and Douglass Parking Deck
    • Accessible parking is available in designated spaces adjacent to Nicholas Music Center & lot 79A in front of Hickman Hall.
  • Loree Dance Theater (inside Loree Gym, 70 Lipman Drive, New Brunswick, on the Douglass Campus)
    • Use Rutgers Lots 79, 79A (Hickman Hall), and Douglass Parking Deck
    • Accessible parking is available in designated spaces adjacent to lot 79A in front of Hickman Hall.
    • Entrance on the Passion Puddle side of the building
  • Kirkpatrick Chapel (81 Somerset Street, New Brunswick)
    • Use Rutgers Lots 1, 11, 16, or New Brunswick public parking
    • Accessible parking is available in designated spaces in between the Chapel & the Old Queens building.
  • New Brunswick Performing Arts Center (11 Livingston Avenue, New Brunswick)

Lot Prohibitions: Parking in Lots 70 (adjacent to Douglass Deck), 73 (Marryott Music Building), 74A (Gibbons Residence Hall), and Lot 78 (Loree Gym) are prohibited at all times. Due to fire codes, parking in the circle drive in front of the Mason Gross Performing Arts Center is prohibited. Parking is not available during daytime ticket office hours of Monday to Friday, 10 a.m. to 5:30 p.m., Saturday noon-5:30 p.m.

Parking Map

Rutgers Community Arts

Rutgers Community Arts students are required to have parking permits if they plan on using the parking lots on campus. Students wishing to purchase a parking permit should contact the Rutgers Community Arts Office via phone (848-932-1500) or email (communityarts@mgsa.rutgers.edu).

A parking permit is for one vehicle and needs to be renewed at the start of each semester. Any ticket issued is the responsibility of the vehicle owner. Rutgers Community Arts parking permits allow students to park in Lot 79 and Lot 74a. Please find parking lots on the map above.

*Rutgers affiliates (students, faculty, staff) are not allowed to purchase special program permits and should only park in lots specifically designated for their permit types.

Accessibility

Services

Accessibility services are available but vary greatly between our venues. Patrons may call the ticket office at 848-932-7511 for more specific accessibility information and services for individual events. Assistive services such as audio description, sign language interpreting, and select publications in alternative formats such as Large Print, Braille, and CD format are available. Advance notice for all services is necessary. We respectfully request that tickets for patrons with disabilities be purchased no later than 24 hours prior to the scheduled performance time. In order for us to provide the best service for our patrons with disabilities, please inform the ticket office of disabilities at the time of purchase.

If you require an accommodation to participate in an event at Mason Gross Galleries, please contact Cassandra Oliveras-Moreno at 848-932-5399 or coliveras@mgsa.rutgers.edu at least one week in advance. Please provide the name of the event, the date, and the accommodation required.

Parking

All visitors must register their vehicles in order to park in Rutgers University lots. Handicap-accessible parking is available on a first-come, first-served basis in the lots around the performance venues. Placards are required. Fire codes prohibit parking in the circle in front of Nicholas Music Center.

Note: See Register for Parking section above for registration information.

Wheelchair & Accessible Seating

First-come, first-served accessible seating is available at select venues. These accessible seats are available until 10 minutes prior to the performance time. It is highly suggested that patrons call the ticket office for more specific accessibility information for the event you wish to attend. All venues are handicap-accessible except for Schare Recital Hall.

 

Accessible restrooms

All venues feature handicap-accessible restrooms except for Schare Recital Hall, Kirkpatrick Chapel, and Jameson Studio Theater.

 

Hearing impairment
  • American Sign Language-interpreted performances are available for our theater and vocal performances with a two-week advance-notice request by the patron. Contact Jessica Cogan at 848-932-1852 or boxoffice@mgsa.rutgers.edu to request these services.
  • Assisted listening devices are available for events at Philip J. Levin Theater, Victoria J. Mastrobuono Theater, Nicholas Music Center, and the New Brunswick Performing Arts Center.

Supertitles are available for some Opera Theater Rutgers performances not performed in English. For more information, please call the ticket office at 848-932-7511.

FAQs

What are the venue opening and closing times for performances?

Lobby and seating area doors will open 45 minutes prior to the start of the performance.

Can I bring my child to a performance?

Children under the age of 5 will not be permitted into any performance. Children must have their own ticket and seat, and must be able to sit quietly during the performance. Please note that some of our presentations include adult content and language. Due to fire-code regulations and the comfort of other patrons, no strollers, baby carriers, or booster seats are permitted inside the venues.

Can I bring food or drink into the venue?

Food and beverages are prohibited inside all audience seating areas and in the lobby of Nicholas Music Center. Please refrain from talking, texting, or unwrapping lozenges during the performance.

What should I wear?

Facility temperatures can be a challenge to maintain. It is recommended that patrons dress in layers. 

Can I photograph or record a performance?

Cameras and recording devices of any kind are prohibited inside the audience seating areas, and this includes camera phones. The management reserves the right to hold any of the above during performances. Turn off all electronic devices, including mobile phones, for the duration of the performance. If they cause a disturbance during a performance, they will be confiscated until the conclusion of the event. The house manager will gladly hold phones in case of an emergency.

 

Can I be seated after a performance has started?

Latecomers will be seated at the discretion of management. To minimize disruption, patrons are placed in a pre-determined section of the theater and may then move to join their party at intermission. Tickets may be exchanged for another performance up to 30 minutes after the curtain time printed on the ticket for a $3 per ticket exchange fee, subject to availability. Late seating is subject to availability and late-seating times are determined by the sponsoring department.

If you leave the theater during the performance you will be re-seated at the discretion of the management.

 

What are your security procedures?

Rutgers, The State University of New Jersey, maintains a comprehensive public-safety program aimed at serving all members of the campus community. Detailed information is available on the University Public Safety page.

Can I rent one of your venues for an event?

Several Mason Gross performance venues are available for rent. Detailed information is available on our Rentals page.

What should I do if I have an issue that needs to be addressed at an event?

Full-time supervisors are present at all times and are happy to assist you with any issues that our student staff cannot resolve. Please ask a member of our student staff to contact a supervisor.