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EVENTS

Plan Your Visit

IMPORTANT

Due to the current situation with COVID-19, Mason Gross School of the Arts will not be hosting in-person events for the foreseeable future. Please contact our ticket office for more details.

Events at Mason Gross School of the Arts highlight the works of our student artists, award-winning faculty, and notable visiting guests. As the flagship public arts conservatory of New Jersey, Mason Gross is proud to present performances and exhibitions that enhance the artistic life of the university and the larger community.

Purchasing Tickets | Discounts | Policies | Accessibility | FAQs

Contact the Ticket Office

Location

Mason Gross Performing Arts Center Ticket Office
85 George Street, New Brunswick, NJ 08901
boxoffice@mgsa.rutgers.edu
848-932-7511

Hours of Operation

The ticket office is closed to in-person transactions until further notice.

Staff are off-site and monitoring voicemail messages.

Management

Christiane Cayea
Program Coordinator
Dean's Office
Emailphone
Jessica Cogan
Department Administrator Supervisor
Dean's Office
Emailphone

Purchasing Tickets

How To Buy Tickets

Tickets for Mason Gross events can be purchased online; by phone at 848-932-7511; or in person at the ticket office.

Tickets and seating are subject to availability at all venues. The Mason Gross Performing Arts Center reserves the right to refund purchase and refuse entry.

Unless otherwise requested by the patron, tickets ordered more than seven business days before the performance will be mailed. Tickets ordered within seven business days of the performance date will be held for pick-up at the venue beginning 60 minutes prior to the scheduled performance time, except for Kirkpatrick Chapel, which starts 30 minutes prior. Patrons may also retrieve tickets at the main ticket office between 10 a.m. and 5:30 p.m. weekdays and from noon to 5:30 p.m. Saturdays (hours will vary when classes are not in session).

Ticket sales begin 60 minutes prior to the scheduled performance time at the performance venue (Kirkpatrick Chapel sales begin 30 minutes prior to the scheduled performance time). We cannot guarantee that seats will be available at this time and there is a $3 per ticket fee for before event walk-ups. During this period, transactions relating to future or past events are prohibited.

Tickets for events at the New Brunswick Performing Arts Center can be purchased at nbpac.org or at the NBPAC box office.

Please note: Events at Mason Gross School of the Arts may be recorded for archival and/or other purposes. Your entry constitutes consent on behalf of yourself, your minor children, and any child or adult under your guardianship to allow Mason Gross and Rutgers University to create photographic, video, and audio recordings of visitors at our events and venues, and to use these images in print and electronic form for marketing, educational, and archival purposes without compensation of any kind.

On-Sale Dates

Due to ongoing restrictions and social-distancing guidelines, all Mason Gross in-person events are canceled until further notice.

Fees
  • By phone or online: $5 per order
  • In person during regular Ticket Office hours (10 a.m. to 5:30 p.m. weekdays/noon to 5:30 p.m. Saturdays): No fee
  • At the performance: $3 per ticket
  • Subscriptions: $6 per subscription
  • Exchange: $3 per ticket

Please note events at the New Brunswick Performing Arts Center have a different fee structure and include a $4 processing fee per order. Visit nbpac.org for more information.

Discounts

Exclusions may apply.

Students

Student rush tickets are distributed at the performance venue starting 30 minutes prior to the scheduled performance time. Student rush policy is one free ticket per valid Rutgers student ID as specified by the producing department. Rush tickets are not available for Christmas in Carol & Song, Rutgers in New York events, and State Theatre New Jersey events. Additional exclusions may apply. Tickets may not be available for performances that are close to selling out. 

  • Music and Dance events: Students with a valid Rutgers ID are eligible for one ticket per ID. 
  • Theater events: Current Mason Gross and SAS theater majors who appear on the list provided by the Theater Department are eligible for one rush ticket per performance with their IDs. Actors and running crew who are working during performance time are not eligible for rush tickets.
Alumni

Rutgers alumni can purchase up to two discounted tickets.

Employees

Rutgers employees can purchase up to two discounted tickets. Identification may be requested at the time of purchase.

Senior Citizens

Patrons 62 years or older can purchase up to two discounted tickets.

Group Tickets

Group sales discounts begin with groups of 10 or more. Group sales include:

  • 20% off regular ticket price for groups of 10-19
  • 30% off regular ticket price for groups of 20+
  • Group discounts on reduced rates for seniors, Rutgers alumni and employees, and student organizations

Discounts are not available for Christmas in Carol and Song and off-campus events. Other limitations may apply.

Group sales may be made during daytime ticket office hours prior to the event, but we suggest that reservations be made no later than two weeks in advance.

We accept payment via Visa, MasterCard, Discover, check, cash, or Rutgers Internal Supplier (Item: 1380). We cannot accept external purchase orders. An invoice will be issued for payment purposes.

Full payment and final head count are required one week prior to the performance. Once payment is made, adjustments cannot be made.

Tickets will be printed after full payment is received. After the tickets are printed, arrangements may be made to mail or pick up the tickets, time allowing.

To reserve tickets for a group and pay at a different time (no later than one week prior to the event), contact Jessica Cogan.

Subscriptions

Many performances are part of a subscription package allowing patrons to save on each ticket. There is a $6 ticketing fee per subscription. Exclusions may apply.

Benefits for subscribers:

  • Flexible exchanges: Free exchanges are available up to 24 hours prior to the time printed on the ticket. (Single ticket exchanges are $3 per ticket.)
  • Lost ticket insurance: If you are unable to locate your ticket before your performance, the ticket office will reprint it at no cost to you.
  • Subscriber discount: Receive $5 off select events in the Mason Gross Performing Arts Center for tickets purchased in addition to your subscription. Please mention the subscriber discount at the time of purchase. This may not be combined with any other discount. Exclusions may apply.
  • Receive a voucher good for two (2) tickets for one performance–theater, dance, or music. Exclusions may apply.

Music Pick Five Subscription
Get discount prices to most of our music events, including Rutgers Symphony Orchestra, Jazz Ensembles, faculty recitals, chamber music, choral ensembles, Opera Theater Rutgers, and many more. Some exclusions, including Christmas in Carol & Song, apply.)

  • Prices are $50 for the public and $40 for senior citizens (62 and older) and Rutgers alumni and employees. Events do not need to be chosen at the time of purchase, but the pass must be redeemed no later than 24 hours prior to the performance of choice.

Rutgers Theater Company Series
This subscription includes admission for one (1) subscriber to three (3) plays in the current season. Contact the ticket office for information on included plays.

  • Prices are $30 for the public and $21 for senior citizens (62 and older) and Rutgers alumni and employees.

Policies

Refunds & Exchanges

All ticket sales are final.

Refunds for events canceled by Mason Gross will be provided upon request prior to the end of the fiscal year (June 30 each year). The ticket price is refundable, but ticketing fees are not. Exchanges will be honored if possible.

Exchanges to another performance are available during regular daytime business hours only. Exchanges will only be made for performances within the original department of purchase and ticket price. Only subscribers can exchange past-date tickets. A $3 per ticket exchange fee will apply for single ticket holders. There is no charge for subscriber, complimentary, or voucher tickets.

Lost/Unusable Tickets

If you are unable to use a purchased ticket, it may be released back to the ticket office for resale during daytime business hours prior to the performance date. A refund will not be issued. All income directly benefits the students and programs within the departments. Call 848-932-7511 or return tickets by mail or in person.

Lost tickets may be reprinted at any time prior to the performance and will be held at the door for pick-up beginning 60 minutes prior to the scheduled performance time. Tickets cannot be reprinted for groups, appreciation classes, or those distributed through the department to dance students.

Canceled & Postponed Events

Information about events cancelled due to inclement weather will be available by 10 a.m. for 2 p.m. and 5 p.m. performances; and by 2 p.m. for 7 p.m. and 7:30 p.m. performances. For performance status, check the Mason Gross Facebook, Instagram, and Twitter feeds or call the ticket office at 848-932-7511.

Refunds for events canceled by Mason Gross will be provided upon request prior to the end of the fiscal year (June 30 each year). The ticket price is refundable, but ticketing fees are not. Exchanges will be honored if possible.

Cancellation decisions are made solely by the department sponsoring the event, not by the ticket office. We do not post cancellation information for rental events taking place at our facilities.

Accessibility

Services

Accessibility services are available but vary greatly between our venues. Patrons may call the ticket office at 848-932-7511 for more specific accessibility information and services for individual events. Assistive services such as audio description, sign language interpreting, and select publications in alternative formats such as Large Print, Braille, and CD format are available. Advance notice for all services is necessary. We respectfully request that tickets for patrons with disabilities be purchased no later than 24 hours prior to the scheduled performance time. In order for us to provide the best service for our patrons with disabilities, please inform the ticket office of disabilities at the time of purchase.

If you require an accommodation to participate in an event at Mason Gross Galleries, please contact Cassandra Oliveras-Moreno at 848-932-5399 or coliveras@mgsa.rutgers.edu at least one week in advance. Please provide the name of the event, the date, and the accommodation required.

Parking

All visitors must register their vehicles in order to park in Rutgers University lots. Handicap-accessible parking is available on a first-come, first-served basis in the lots around the performance venues. Placards are required. Fire codes prohibit parking in the circle in front of Nicholas Music Center.

Wheelchair & Accessible Seating

First-come, first-served accessible seating is available at select venues. These accessible seats are available until 10 minutes prior to the performance time. It is highly suggested that patrons call the ticket office for more specific accessibility information for the event you wish to attend. All venues are handicap-accessible except for Schare Recital Hall and Jameson Studio Theater.

 

Accessible restrooms

All venues feature handicap-accessible restrooms except for Schare Recital Hall, Kirkpatrick Chapel, and Jameson Studio Theater.

 

Hearing impairment
  • American Sign Language-interpreted performances are available for our theater and vocal performances with a two-week advance-notice request by the patron. Contact Jessica Cogan at 848-932-1852 or boxoffice@mgsa.rutgers.edu to request these services.
  • Assisted listening devices are available for events at Philip J. Levin Theater, Victoria J. Mastrobuono Theater, Nicholas Music Center, and the New Brunswick Performing Arts Center. 

Supertitles are available for the annual Opera Theater Rutgers performance each spring semester for operas not performed in English. The supertitles are visible from the mezzanine only.

FAQs

Can I bring my child to a performance?

No one under the age of 5 is permitted at any performance. Babies in arms are also not permitted. We ask you to take care about purchasing tickets for a child for presentations with adult content and language. Due to fire-code regulations and the comfort of other patrons, no strollers, baby carriers, or booster seats are permitted inside the venues.

Can I bring food or drink into the venue?

Food and beverages are prohibited inside the audience seating areas.

Can I photograph or record a performance?

Cameras and recording devices of any kind are prohibited inside the audience seating areas, and this includes camera phones. The management reserves the right to hold any of the above during performances. Turn off all electronic devices, including mobile phones, for the duration of the performance. If they cause a disturbance during a performance, they will be confiscated until the conclusion of the event. The house manager will gladly hold phones in case of an emergency.

 

Can I be seated after a performance has started?

Latecomers will be seated at the discretion of management. To minimize disruption, patrons are placed in a pre-determined section of the theater and may then move to join their party at intermission. Tickets may be exchanged for another performance up to 30 minutes after the curtain time printed on the ticket, subject to availability. Late seating is subject to availability and late-seating times are determined by the sponsoring department.

If you leave the theater during the performance you will be re-seated at the discretion of the management.

 

What are your security procedures?

Rutgers, The State University of New Jersey, maintains a comprehensive public-safety program aimed at serving all members of the campus community. Detailed information is available on the University Public Safety page.

Can I rent one of your venues for an event?

Several Mason Gross performance venues are available for rent. Detailed information is available on our Rentals page.