Accessibility

Accessibility services are available but vary greatly between our venues. It is highly suggested that patrons call the Ticket Office at 732- 932-7511 for more specific accessibility information and services for the event you wish to attend. Assistive services such as audio description, sign language interpreting and select publications in alternative formats such as Large Print, Braille, and CD format are available. Advance notice for all services is necessary. We respectfully request that tickets for patrons with disabilities be purchased no later than 24 hours prior to the scheduled performance time. In order for us to provide the best service for our patrons with disabilities, please inform the Ticket Office of disabilities at the time of purchase.

Parking

Handicap-accessible parking is available on a first-come, first-served basis in the lots around the performance venues. Placards are required. Fire codes prohibit parking in the circle in front of Nicholas Music Center.

Due to construction of Mortensen Hall, accessible parking is available on a limited basis in front of Hickman Hall. It is strongly recommended that patrons with disabilities make arrangements for pick-up and drop-off in the circle.

Wheelchair

Please indicate at the time of purchase that wheelchair seating is required. Please attempt to purchase tickets no later than two hours prior to the scheduled performance time. All venues are handicap-accessible except for Schare Recital Hall.

Accessible restrooms

All venues feature handicap-accessible restrooms except for Schare Recital Hall and Kirkpatrick Chapel.

Hearing impairment

American Sign Language-interpreted performances are available for our theater and vocal performances with a two-week advance-notice request by the patron. Contact Jessica Cogan at 732-932-8344 or ticketoffice@masongross.rutgers.edu to request this service.

Infrared listening devices are available for events at Philip J. Levin Theater and Nicholas Music Center. Please request this service at least 48 hours in advance. Contact Jessica Cogan at 732-932-8344 or ticketoffice@masongross.rutgers.edu to request this service.

Supertitles are available for the annual Opera at Rutgers performance each spring semester for operas not performed in English. The supertitles are visible from the mezzanine only.

Visual impairment

Braille programs are available with a two-week advance-notice request by the patron. Contact Jessica Cogan at 732-932-8344 or ticketoffice@masongross.rutgers.edu to request this service.

Large Print programs are available with three business days’ notice. Requests for Friday, Saturday, and Sunday performances are required by Wednesday of the week of performance. Contact Jessica Cogan at 732-932-8344 or ticketoffice@masongross.rutgers.edu to request this service.

Any Mason Gross brochure may be recorded for patron use. Please call 848-932-5239 to request this service.

Seeing-eye dogs are permitted. Please notify the ticket office at the time of ticket purchase.

Difficulty walking

For those individuals who have difficulty walking, seating is available that is more easily accessible. Please indicate the need at the time of purchase.