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| Student Life Graduate Guide
Frequently Asked Questions
How do I get an RUID? http://rci.rutgers.edu/~ruconxn/nbp/?page=content/firstyear_grad.php Livingston Campus Housing Office, Lynton Tower North Busch Campus Housing Office Cook/Douglass Housing Office, PAL Building RU Express/Board Plan Office, Records Hall Monday-Friday, 9:00 a.m.-5:00 p.m.
First-Year Graduate Student RUconnection Cards may be obtained one week prior to the start of classes, at any RUconnection Card office. No appointment is necessary. You will need a valid government-issued form of ID, such as a driver’s license or a passport. The first issue of the card is free of charge. If it is lost or stolen, a replacement fee is required. The card will be issued to you during your visit to the office. You must be registered for classes to obtain an RUconnection card. Functions: As a graduate student of Rutgers University, your RUconnection card gives you access to: Campus libraries: http://www.libraries.rutgers.edu/ Computer labs: http://nbcs.rutgers.edu/services/instruction/index.php Recreation Services: http://www1.recreation.rutgers.edu/ Sporting events: http://www.scarletknights.com/ RU Express Accounts: https://services.jsatech.com/index.php?cid=52 Meal Plans: http://www.food.rutgers.edu/RUExpress/MealPlansNB.html
How do I get a Net ID? Rutgers NetID: Your Key to a World of Services. In order to uniquely identify yourself, you should have created a NetID and password of your choosing during the admissions process. If you did not do so, please visit https://netid.rutgers.edu/ for information on how to do so. Once created, your NetID will be required for access to a variety of online resources at the university. It is also part of your Rutgers email address. It is recommended that you choose a professional NetID since you may wish to provide your Rutgers email address to future employers. You are not allowed to change your NetID, except under extreme circumstances; so choose one you can live with for your time at Rutgers. When you create your NetID, you will also be asked to supply a password. Select a password that you can easily remember, and that others cannot easily guess. You may also wish to set security questions in order to allow you to reset your password yourself; but if you do forget, the Help Desk and the computer labs can also assist you in resetting a forgotten password.
How do I set up my Email? Rutgers provides every student with an email account when you create your NetID. This email address is used for official communications. There are various ways to access your Rutgers email account: myRutgers allows students to access email and other personalized, customizable, web-based information using a web browser. Webmail (webmail.eden.rutgers.edu) allows students to conveniently access mail using any web browser and change account settings such as SPAM filtering. Email clients such as Outlook and Thunderbird that support IMAP may also be used to access your emai
Where can I park? Where do I get a parking pass? http://rudots.rutgers.edu/studentpark.shtml Commuter, Night Commuter, Resident, and Residents of University Center parking permit registrations are to be purchased online. Online registrations require a NetID and eden account, your vehicle license plate number, state, make and color, a credit card, and a student online registration.
Where do I buy my books? Bookstores Bookstores on the New Brunswick Campus include the Rutgers University Bookstore in Ferren Mall (732-932-9017), the Rutgers University Bookstore on Livingston Campus (732-445-3210), and the Student Cooperative Bookstore on Douglass Campus (732-932-9017). At these locations, you will be able to receive the appropriate books for the courses you are taking when you supply an assistant with you course numbers. Efolett.com Many Rutgers university courses are a part of Efolett.com where students can enter course numbers and receive a list of books for the course. This way, students can opt to buy their books elsewhere, rather than at University Bookstores. General Important Information
Computing Rutgers New Brunswick Help Desk http://nbcs.rutgers.edu/helpdesk Hill Center, Room 013, Busch Campus Phone: 732-445-HELP (4357) Fax: 732-445-2021
Myrutgers The myRutgers portal (my.rutgers.edu) is a web-based information portal that provides central access to a variety of online services such as:
Computer labs The New Brunswick campuses feature fifteen computer labs with over 800 computers spread across the four campuses. The computers in these labs are available to assist students with their academic and personal computing needs. The labs provide Windows and Macintosh computers, a wide variety of software, printing, and scanners. A specialized Digital Media Lab is available on the Busch Campus for high end graphics and video projects. Student consultants staff each of the labs to assist with questions and problems.All Computer Lab locations and information on hours, employment opportunities, and printing services, can be found at: http://www.nbcs.rutgers.edu/ccf/main/locations/ Personal computers Many students bring laptops for the convenience of portability, but desktops are also popular in the residence halls. The university does not require specific brands, models or configurations in order to receive support and assistance. If you are planning to buy a computer in the near future, Rutgers has negotiated educational discounts on computers and accessories. Rutgers University Computer Repair is available for students who want to have their personal computer serviced on campus. Rutgers University Computer Repair offers warranty repairs on selected computer equipment. If your equipment is not covered by a warranty, repairs can still be obtained at reasonable rates. Free/discounted software The University Software Portal provides free, site-licensed and academic software for purchase and download at discounted prices. Popular categories include operating systems, office suites, utility applications, and mathematical packages. Under the Microsoft Student Select program, students can purchase Microsoft Office at a discounted rate. All students are eligible to receive free anti-virus software. Rutgers offers a managed anti-virus solution called RADS (Rutgers Antivirus Delivery Service). RADS keeps your computer up-to-date with the latest anti-virus and anti-spyware software from Trend Micro’s OfficeScan Suite of applications.
Internet access Access to the Rutgers Network and the Internet is available:
Finances Office of Financial Aid studentaid.rutgers.edu Records Hall, College Avenue Campus Phone: 732-932-7057, Fax: 732-932-7385 Office hours: Monday–Friday, 8:30 a.m.–5:00 p.m. Financial Aid The primary objective of the Office of Financial Aid is to assist students and families in planning for and meeting expenses associated with attendance at the University. This includes establishing aid eligibility; awarding scholarships, grants, loans, and employment to eligible students; and providing financial aid counseling to students and families for the resolution of problems associated with financing an education. The office serves as the primary advocate for students and families, assisting them in securing necessary financial resources. There are three forms of financial assistance available to Graduate Students: merit-based fellowships, assistantships and scholarships, need-based grants, loans, and employment, and non-need-based loans. For more information regarding specific merit-based award programs, contact your Deans’ Office.
Student Accounting and Cashiering Records Hall, College Avenue Campus Phone: 732-932-2254, Fax: 732-932-1893 Office hours: Monday–Friday, 8:30 a.m. –5:00 p.m. The primary objective of the Student Accounting and Cashier’s Office is to insure the proper billing of students’ accounts and provide professional, prompt, courteous services to students resolving financial problems on an individual basis. We generate the charges on your student account including your tuition, fees, housing, dining, miscellaneous charges and course related fees. Your payments, financial aid credits, tuition remission and waivers are applied to your student account for every semester that you attend the University. We interact and coordinate services provided to you by other departments including the Offices of Financial Aid, Registrar, Housing and Dining. Our office bills you for your semester tuition and fee charges, processes payments and applies credits to your account including financial aid. Our Cashier’s Office collects payments and distributes refund checks to students. All official correspondence from the university is addressed to the student and mailed to the permanent home address and/or email address on file with the university. Each student is responsible for ensuring that their address and emergency contact information is valid in order to receive important correspondence and official notices from the university. Term Bills Term bills are mailed in mid-July and must be paid by the date specified on the bill which is usually early August for the fall semester and by early January for spring semester charges. If you have registered and have not received a term bill, you may view your tuition and fee charges online at www.studentabc.rutgers.edu. You will need your Rutgers student ID number and your personal access code (PAC) to access your account. From the website, you can print a duplicate copy of your term bill, or pay via the web by electronic check with no service fee or by credit card with a convenience fee. You may also enroll in one of our many partial payment plan options through the web site. For more information, call Student Accounting customer service at 732-932-2254. All students must return the Attendance Confirmation/Payment form on the bottom of the term bill to confirm they are attending for each semester. Even if you are receiving financial aid and have a zero balance, you will need to mail the bottom portion of the bill to the Cashier’s Office or confirm your attendance on line through our web site. If you do not pay your term bill or confirm your attendance by the due date as stated on your bill, your student account will be accessed a late payment fee of $125.00. If your term bill remains unpaid after the start of classes, your course registration will be cancelled. After cancellation, you will be required to reregister in person and pay additional late fees. Tuition and fees The Rutgers University Board of Governors sets tuition and fee rates for the academic year during their meeting in July. You can estimate your college costs by using the current rate amounts or by using the tuition and fee estimator via the web site at www.studentabc.rutgers.edu/estimator. Partial payment plan Rutgers University offers a variety of partial payment plan options which allows you to pay your annual term bill charges in convenient monthly installments. The plan is interest free, with a $50.00 enrollment fee to join which includes tuition protection insurance on the plan member at no additional cost. For more information and to enroll, visit http://studentabc.rutgers.edu/RUTPP/rutppindex.htm.
Scholarships If you are receiving a non-University scholarship, the foundation that is awarding the scholarship to you can send the scholarship check or letter of intent at the beginning of the fall semester to: Student Accounting Office Records Hall, Room 138, CAC Rutgers University 620 George Street New Brunswick, New Jersey 08901-1175 The scholarship must not be contingent upon your fall semester grades in order to take credit on your term bill. Student Accounting will acknowledge receipt of scholarship check and/or follow up with foundation for any additional information needed. If you are receiving a departmental scholarship through the university, the department will send a letter to the Student Accounting Office and your account will be credited for the awarded amount. For further information, please call the Student Accounting Help Desk at 732-932-2254.
Student Employment Records Hall, Room 202, College Avenue Campus 732-932-8817 Office hours: Monday–Friday, 8:30am–5:00pm Rutgers University has a student employment web site that can direct you to jobs both on and off campus. Check it out at studentwork.rutgers.edu. Information is included for both the Federal Work Study Program (FWSP) and non-FWSP employment. The Student Employment Office is located in Room 202, Records Hall on the College Avenue Campus.
Housing On Campus Housing housing.rutgers.edu/ie uhousing@rci.rutgers.edu 732-932-1001 There are two types of on-campus housing available for Graduate Students: Single Graduate and Family Housing. This website will provide you with links to a Graduate Student Housing Guide, as well as an application form: http://housing.rutgers.edu/ie/?page=content/CurrentStudents/Graduate/SingleHousing/OnlineHousing/GradGuide.php Off-Campus Housing 542 George Street, CAC ruoffcampus.rutgers.edu ochs@cis.rutgers.edu 732-932-7766 The Rutgers Off-Campus Housing Service is a specialized information resource center for the Rutgers Community. All listings and services are available online and include apartment, house, room and roommate listings and informational resources. The Off-Campus Housing Service provides friendly and helpful advice about assessing housing needs and setting priorities. The service can also assist with problems that arise after a student has found housing. Interested students should begin looking for off-campus housing several months before they plan to move; contact the Off-Campus Housing Service for the best times to begin searching. Information and services include:
Health Services Health.rutgers.edu Medical Services Providing Rutgers Students with high quality, confidential medical care that has been accredited by the Joint Commission for over twenty years, the doctors, nurse practitioners, and nurses in our three health centers specialize in the health care needs of the college population. Medical services include primary health care, acute injury and illness, women’s health, men’s health, sports medicine, physicals, travel clinic, immunizations, allergy injections, and more. Counseling and Psychological Services Counseling and Psychological Services offers psychological counseling, substance abuse assistance with our Alcohol and other Drug Assistance Program for Students, and psychiatric care. CAPS helps students cope with personal problems and realize their personal and educational potential through individual and group counseling, psychiatric consultation, alcohol and substance abuse services, educational workshops, consultation and training, and self-help resources. Privacy is carefully guarded. Pharmacy Rutgers Pharmacy, located in the Hurtado Health Center, is a full retail pharmacy for students, faculty and staff. The Rutgers TelePharmacy, a unique and innovative service, brings prescriptions, over-the-counter medications, and medication counseling by registered pharmacists to students on the Bush/Livingston and Cook/Douglass campuses. Many prescription plans are accepted and payment options include cash, check, credit card, RU Express, and bursar billing. Student Health Insurance In partnership with Aetna Student Health, several student health insurance plans are offered to students. Full-time students are covered by Health Services Plus Plan as part of the university’s fees. The plan covers visits to the health center and includes a modest insurance benefit, which is secondary to any other applicable medical insurance, with coverage up to $5,000 for referrals, ER visits, lab tests, etc. Limited fees may apply to selected medical services. Part-time students may purchase coverage or pay free-for-service for medical services on campus. Students without other medical insurance coverage are encouraged to purchase additional coverage under Plan 1 or Plan 2. Visit www.chickering.com for more information, or call 732-932-8285 x266.
Mail and Post Offices For information on Mail and Post Offices, please visit the following site: http://nbweb.rutgers.edu/menus/postoffices.shtml. You will need your NetID and password to access information about your Rutgers Postal Box.
Disability Services Disabilityservice.rutgers.edu 732-932-2848 To request accommodations under ADA/Section 504, visit the website above or contact Dr. Gregory Moorehead, the Disability Services Director, at the above number or at drgreg@rci.rutgers.edu
Campus Safety The Rutgers Division of public Safety is responsible for responding to all emergencies, suspicious activities, crimes, security and safety concerns, and parking and transportation challenges. The goal of every member of our department is to provide for a safe, enjoyable and fulfilling university experience. The Rutgers University Police Department employs state-certified, armed police officers who are available 24 hours a day, 365 days a year. Blue light emergency phones are placed throughout the campus to provide a direct link to the Emergency 9-1-1 Dispatch Center twenty-four hours a day. If you need to report a crime, a fire, a medical emergency, or request an escort, simply pick up the phone to be directed to a public safety telecommunicator. In 2007, the Cameras for Safety project was initiated and will add to the 1400 cameras installed throughout the university. These cameras are intended to prevent, detect, and record events that violate university regulations and municipals, state, or federal laws. The Emergency Services Department employs trained firefighters, incident managers, emergency medical technicians, hazardous-material technicians and instructors. The department will respond to you in the event that emergency medical service is needed. Primary responsibilities include emergency response, fire inspections and public safety education statewide. In support of emergency preparedness for large scale emergencies, the DPS created the Office of Emergency Management. The efforts of our law enforcement, fire and rescue, emergency medical, hazardous materials, local, state, and government resources are coordinated through this office. For more information on Campus safety please visit the website.
Student Centers Rutgers University is home to six Student Centers where students can catch a bite to eat, watch TV, studye, or relax. The Student Centers provide programs, services, and facilities that encourage the free expression of ideas and promote the social, cultural, educational, and recreational interests of the campus community as well as offer part-time employment and leadership opportunities. All centers have lounges, places to eat, ATMS, meeting rooms, and Student Life staff offices.
Mason Gross School of the Arts
The Office of the Dean Civic Square Building 33 Livingston Ave Casey Coakley, Dean of Students ccoakley@masongross.rutgers.edu 732-932-9360 The Mason Gross Dean’s Office is the main administrative office for Mason Gross School of the Arts. The staff, working in conjunction with employees of each of the four departments, is responsible for the fundraising, promotional, and business management activities of the school. It is also a main hub for students to clarify any academic conerns they may be having.
Music Wendy Silverman 732-932-8999 Stephanie Morris Maryott Music Building 81 George St. The Music department offers a special Graduate Student Handbook with much of the information here, as well as information on practice facilities, lockers, registration for classes and others. This Handbook can be found at http://mgsa.rutgers.edu/music/mus_grad.html.
Theater Arts Carol Thompson Walters Hall Rm 222 732-932-9891 For more information about the Graduate Theater program, visit the website at http://mgsa.rutgers.edu/theater/thea_grad.html.
Visual Arts Anine Wagenhoffer Civic Square Building 33 Livingston Ave 732-932-2222 For more information about the Graduate Visual Arts Program, visit the website at http://mgsa.rutgers.edu/visarts/arts_grad.html.
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