Policies

Registration Policy Index

 
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Registration Policy

 
Trial lessons
All prospective students – children and adults – are strongly encouraged to schedule a trial lesson with an instructor prior to registering for a semester.  A trial lesson is paid for by the student at the instructor’s standard hourly rate ($60/hour, $45/forty-five minutes, $30/half an hour; please inquire about lesson rates for Mason Gross Collegiate Faculty Members who teach for the Extension Division).  Students are not required to commit to an entire semester of instruction at the time they register for a trial lesson.
 
  • Once a trial lesson is completed, students may register for the remainder of the semester with the instructor with whom s/he had a trial lesson. 
  • The Extension Division will hold the day/time of a student’s trial lesson for 24 hours following a trial lesson. 
 
Please do register immediately for continued instruction following a trial lesson as it is not possible to reserve time slots for more than 24 hours following a trial lesson.
 
Please note that a semester-long commitment to instruction is required following the trial lesson.
 
  • It is possible to schedule another trial lesson with a different instructor if the student so wishes.
  • It is not possible to schedule repeated trial lessons with the same instructor.
 
Semester Registration
  • Students who have completed a trial lesson, or who are continuing students of the Extension Division, may register for an entire semester once registration period is open.  Please note that a semester-long commitment to instruction is required.
  • Priority Registration is offered for the Spring semester only.  Students registering during this period must maintain their same lesson schedule (instructor, day, time) as the Fall Semester.
  • Rolling Registration: students are offered the option of beginning most classes and private lessons at any point in the semester. Private & classroom instruction is prorated from the first scheduled lesson.
 
A la Carte lessons
One month into any given semester, Extension Division instructors may choose to make themselves available for lessons scheduled one-at-a-time (as opposed to lessons that are arranged at a particular day/time for the entire semester). 
 
  • These lessons are arranged on a week-to-week, case-by-case basis and are generally appropriate for advanced students only.  
  • Please contact the Extension Division office to inquire about instructor availability, rate, and to schedule an a la carte lesson with participating Extension Division faculty. 
  • A la Carte lessons once scheduled are non-refundable; make-ups are not provided.
 
Sample Classes
  • Prospective students are invited to sample Extension Division classes free of charge. 
  • Please contact the Extension Division Office to request a sample class –extension@masongross.rutgers.edu| 732-932-8618
 
Coupons and Special Offers
Discounts and Special Offers must be applied at the time of registration.  It is not possible to retroactively apply discounts or special offers following registration in a class or activity.
 

Available Coupons or Special Offers, Spring 2013

Rutgers University Faculty, Staff & Alumni Discount
Qualifying classes:  All classes offered by the Extension Division.  Does NOT apply to private instruction.
Description:10% off of tuition for any class offered by the Extension Division (not applicable to private instruction).  Call the Extension Division Office to register using this discount.
 
Rutgers Children’s Choir ‘Refer a Friend’ Discount
Description:Refer a new person to the Rutgers Children’s Choir who auditions, is accepted, and joins RCC for the Spring 2013 RCC term and receive a 5% refund of tuition for 2012/13 year.  May be used up to 3 times per family.
 
Music Theory Class Discount
Qualifying classes:  All theory classes (except for private composition/theory lessons) and all Young Maestro classes.
Description:Students registered for private musical instruction, or the Rutgers Children’s Choir may add a music theory class or Young Maestros class at a 15% discount from the standard class rate.  This discount is available only for students who have not previously enrolled in a music theory class.  Students moving from Young Maestros to music theory instruction may use this coupon code.
 
Make-up Lessons & Classes
Private lessons:One make-up lesson per semester is offered for student absences only if the student provides notification 24 hours in advance of absence. Following the one make up lesson, private music instructors are not obligated to provide make-up lessons or classes for student absences. Instructors are not required to provide make-up opportunities for make-up lessons missed for any reason.
 
The Extension Division will provide a substitute instructor to teach during planned instructor absences.
If an instructor cancels a lesson, it will be made up during the makeup week reserved at the end of each semester.
  • Any additional absences on the part of the instructor will be made up on an alternate date convenient to both the instructor and student.
  • In the event that an instructor is unable to make up missed lessons, a refund or credit toward future study will be issued to the student.
 
Classroom Instruction: Canceled classes will be made up during the scheduled make-up week at the end of a semester.
  • Substitute instructors will be provided for planned instructor absences. 
  • Refunds will be provided for classes canceled by the instructor that s/he is not able to make up, or for which it was not possible to provide a substitute instructor.
  • The Extension Division guarantees make-up lessons missed due to instructor absence or school closure.
 
Change of Instructor or Class Section 
  • Should a student wish to change instructor mid-semester, the student will be charged an administrative fee equivalent to two lessons or class sessions. 
  • Change of instructor or class section initiated by the Extension Division will not require any additional fee. 
  • Exceptions may be made in certain cases at the discretion of the Director and/or Assistant Director of the Extension Division.
 
Refunds and Withdrawals

Important consideration for all registrants: following a trial lesson or sample class, continued private lesson or class  registration requires a semester-long commitment.  Students unable to make a commitment to attending a full-semester’s worth of lessons may pursue a la carte lesson arrangements.  There are no options for a la carte class participation. Please contact the Extension Division Office for more information.

  • If the student discontinues private lessons before the end of the semester, no refund will be issued.
  • Withdrawal from classroom/group  instruction before the fourth week of classes for any reason is allowed.   Withdrawal from classroom instruction before the fourth week of classes will result in 60% refund of course tuition (registration & parking fees are non-refundable).
  • Exceptions to private lesson and classroom/group instruction may be made in cases of extended illness, serious injury, and/or medical emergencies. The Director and Assistant Director will review refund requests and make decisions regarding refunds on a case-by-case basis.
  • Students will be refunded for instructor absences for which a substitute instructor was not available, and that are not able to be made up by the primary instructor.
  • All refunds for missed lessons, classroom/group instruction, or withdrawal from activities are automatically made to account.  Individuals will be informed via email once refund has been made. 
  • Individuals wishing to have refunds or account balances made directly to their credit card, must request such transfers via email to Operations Manager, extdiv.operations@masongross.rutgers.edu. 
  • One month processing time is required for all requests that funds be returned to individuals.
 
Payment
  • Students are responsible for timely payment of Extension Division invoices. 
  • It is the responsibility of the student to notify the Extension Division office of any changes to his/her address, telephone number, email address or relevant payment information.
  • Non-payment of Extension Division charges will be sent to a third-party collection agency once the account is 120 days past due.  This will immediately increase your balance due by 30% or more, as you will be responsible for the agency fees. Once your account is placed with an agency, you will not have the option to call our office and resolve this delinquency.
Cancelations and Changes in Schedule
  • The Extension Division reserves the right to cancel courses with insufficient enrollment or when facilities become unavailable.
  • A full tuition refund will be issued to those who have registered.
  • All published course schedules are subject to change.
  • Please refer to our website for up-to-date course information.
Changes in Student Information
  • It is the responsibility of the student to notify the Extension Division office of any changes to his/her address, telephone number, email address or relevant payment information.
 
Inclement Weather
  • If Rutgers University cancels classes due to inclement weather, the Extension Division will also cancel classes.
  • Please refer to the Rutgers Campus Status Page at campusstatus.rutgers.edu or call the Extension Division office at 732-932-8618 for closure notices.
  • In the event of a closure due to inclement weather, the campus status page will specifically mention Mason Gross Extension Division programs.
  • A makeup will be offered, schedule permitting.
  • Should winter student recitals be canceled due to inclement weather, they will be made up on the scheduled snow dates.
  • Should the snow dates be canceled for any reason there will be no make-up recitals.